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Steps and caleries over estimated with the new blaze

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‎03-06-2016 02:59

‎03-06-2016 02:59

Is anyone else finding their caleries and steps have been over estimated with the new blaze?
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‎03-06-2016 09:37

‎03-06-2016 09:37

I am having the SAME issues! I started a chat with customer service yesterday and they said it was due to having my old chargehr still paired with my phone. I am noticing now though that even after I unpaired the chargeHR things are still not right. I walked 800 steps and burned 900 calories with 9 active minutes...ummm No. Yesterday I walked 7k steps had a 30 min work out (which i burned 300 calories) but It was showing I burned 4k calories. I may start up another chat but I'm thinking about taking it back to the store for an exchange due to being defective

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‎03-06-2016 09:52

In response to Klybeck

‎03-06-2016 09:52

@Klybeck to me this sounds a little weird,  some telling the phone to unpair the Charge HR does not remove it from your account. As soon as the next sync is done the app will pair the Charge HR back up.  Then what is the point of having the ability of having multuple traxkers if it doesn't work right. 

Is this really is the case, then the engineers need to be informed. 

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