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Steps are not syncing

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‎12-19-2016 01:28 - last edited on ‎12-05-2018 17:49 by Moderator Alum

‎12-19-2016 01:28 - last edited on ‎12-05-2018 17:49 by Moderator Alum

I noticed that my steps isnt syncing in steps per day in the app for a week now. Even if it shows the current steps, when the day is over it'll just show 0. Has anyone experienced that?

 

 

Moderator edit: subject updated for clarity 

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2 REPLIES 2

‎12-19-2016 08:12

‎12-19-2016 08:12

You should post this in the iOS or Android forum for a better answer.

 

I would move it but I dont know what type of Phone you have

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎12-19-2016 21:25

In response to WendyB

‎12-19-2016 21:25

I have to agree with @WendyB. 

I do have a wiestion, when you say the steps show at the end of the day..Are you looking at the app, or the tracker? 

Also when you go to fitbit.com are you able to see the steps on past days. 

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