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Steps didn't reset at midnight 04/01/17

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‎04-01-2017 07:11 - last edited on ‎04-03-2017 10:25 by Moderator Alum

‎04-01-2017 07:11 - last edited on ‎04-03-2017 10:25 by Moderator Alum

My blaze had a system update last night, so I'm not sure if it's an april fools joke or a malfunction from the recent update, but I agree, I am not amused! This has now ruined a whole day of steps and food log tracking 😞

 

Moderator edit: edited title for clarity

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‎04-03-2017 10:52 - last edited on ‎06-06-2025 05:39 by Fitbit Moderator

‎04-03-2017 10:52 - last edited on ‎06-06-2025 05:39 by Fitbit Moderator

A warm welcome to the Community @danibanani21. If your steps didn't reset at midnight, I recommend restarting your Blaze to avoid this to happen again and to negate that extra information that your tracker registered, you can manually log the activity "Driving" by doing the following from your Fitbit app:

1. Tap the "+" icon
2. Tap track exercise
3. Enter your information
4. Tap Log It
5. Sync

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-03-2017 12:20

In response to AlejandraFitbit

‎04-03-2017 12:20

@danibanani21 you say that you updated the tracker last night, did the update process cross midnight? if so then your tracker was never saw the new day change, and steps would not have been reset. 

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