Steps-distance ratio seems inaccurate

[sfurze76]

on wednesday i had 10151 steps and it said 1.92 miles 

today i have 6267 steps and it says 3.07 miles 

so my  is i walk almost double the amount of steps and i have 1/3 the amount of miles

any ideas why this is

Moderator edit: Updated subject for clarity

[FerdinandFitbit]

Hi there @sfurze76. Great to see you in the Fitbit Community Forums! 🙂

I indeed looks very strange... I'm not really sure what could be causing this 😕

Now, just for a little background... The way your tracker measures your distance for regular everyday tracking, is by multiplying your stride length by the number of steps you take. For this reason it's important to set the correct stride length.

To measure your walking stride length:

1. Go to a track or some place where you're sure of the distance.
2. Count your steps as you walk across that distance, making sure you travel at least 20 steps.
3. Divide the total distance (in feet) taken by the number of steps to get your stride length.

Your running stride can be calculated the same way if you run instead of walk.

To change your stride length:

1. From the Fitbit app dashboard, tap or click the Account icon at the top right corner.
2. Tap or click Advanced Settings.
3. Tap or click Stride Length.
4. Adjust your stride length.

Hopefully this will take care of that but if that doesn't seem to be the problem, you can try restarting your tracker and then, setting it up as a new device.

You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. Once you've done that, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps and anything else you may need, let me know!