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Steps from previous days

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‎01-02-2017 09:37 - last edited on ‎12-27-2018 19:12 by Moderator Alum

‎01-02-2017 09:37 - last edited on ‎12-27-2018 19:12 by Moderator Alum

I have a blaze now instead of a Fitbit one. My Blaze is picking up steps from previous as today's steps. Can I delete so I can start again. I definitely haven't done 6000+ steps since 4pm. I want it to start from zero from now so the weeks fugurea are correct

 

 

Moderator edit: subject updated for clarity 

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‎01-02-2017 12:16 - last edited on ‎03-02-2025 06:57 by Fitbit Moderator

‎01-02-2017 12:16 - last edited on ‎03-02-2025 06:57 by Fitbit Moderator

Hi there @Bex72. Great to see you in the Community!

The only thing I can think could be causing this is the time on your tracker to be wrong. I can recommend making sure that the time zone in the advanced settings section in the account tab of your app is correct and after you've checked it's correct, get it to sync.

For the steps you don't want to show, you can create a driving activity by following these instructions to get rid of those steps.

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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View best answer in original post

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‎01-02-2017 12:16 - last edited on ‎03-02-2025 06:57 by Fitbit Moderator

‎01-02-2017 12:16 - last edited on ‎03-02-2025 06:57 by Fitbit Moderator

Hi there @Bex72. Great to see you in the Community!

The only thing I can think could be causing this is the time on your tracker to be wrong. I can recommend making sure that the time zone in the advanced settings section in the account tab of your app is correct and after you've checked it's correct, get it to sync.

For the steps you don't want to show, you can create a driving activity by following these instructions to get rid of those steps.

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎01-05-2017 13:42

In response to FerdinandFitbit

‎01-05-2017 13:42

Many thanks 

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‎01-08-2017 12:35 - last edited on ‎03-02-2025 06:57 by Fitbit Moderator

In response to Bex72

‎01-08-2017 12:35 - last edited on ‎03-02-2025 06:57 by Fitbit Moderator

You're very welcome @Bex72! 

Anything else you may need, let me know! 🙂

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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