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Steps on app not matching device.- Blaze

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‎01-26-2017 08:50

‎01-26-2017 08:50

I wear my Blaze all day.  The steps on many days differ than the steps displayed in the app.  Once in awahile the two match.  What's the problem and how can tis get resolved?

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‎01-29-2017 03:53

‎01-29-2017 03:53

Welcome to the Forums @DobbsAnn. The reason why you might see differences in the information is because the tracker isn't syncing 100%. I recommend following the instructions provided in the Having trouble syncing? post and check if your information update without a problem.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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