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Steps went back to 0 after being on over 10,000 (Blaze)

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‎02-15-2017 15:56

‎02-15-2017 15:56

Hi, My son has a Blaze and he was on over 10,000 and then it reset back to 0. We're in the correct time zone and we have re-started it twice. 

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‎02-15-2017 21:31

‎02-15-2017 21:31

Hello @14ennorhe i would not expect a restart to change things. 

Was there any manualy added activities entered?

This would be the first place i would look. As for the second place, i can't think of any.

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‎02-15-2017 22:35

In response to Rich_Laue

‎02-15-2017 22:35

If at some point both the left button and bottom right got long pressed this will reset it

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