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Stopped Sleeping!

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‎05-15-2019 09:02

‎05-15-2019 09:02

Have had my Blaze for over two years - sleep logs since the beginning.  After 23-MAR, the sleep log stops.  Can't think of anything I changed with my Blaze and/or the iPhone app.

 

If you search the forum, you can find a boatload of suggestions - it would take hours and hours.  Who knows what else I'd screw up, or what history I'd lose.

 

Can FitBit support offer any logical or definitive steps to follow for a guaranteed solution?  Any chance that the log info is there, but simply not properly displayed as sleep?

 

And BTW, my heart rate history is also missing...

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‎05-18-2019 08:59

‎05-18-2019 08:59

I am not getting heartbeat exercise active or hours slept 

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‎05-20-2019 10:53

‎05-20-2019 10:53

My Blaze stopped recording my sleep in early May. Heart rate and other functionality seem fine. Is all historical data lost if I delete app and reload? What to do?

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