04-30-2017 22:52
04-30-2017 22:52
I am still stuck on Los Angeles time.
When I go in to advanced settings on my iPhone Fitbit Ap and either change the time zone manually or automatically from Los Angeles to London the correct information is displayed. However when I leave this screenshot and return to the dashboard the change has not been implemented.
Back to the advanced settings and sure enough Los Angeles is displayed.
This is driving me crazy 😖
I have tried all the following
reset blaze ,reset iPhone,uninstalling Ap,uninstalling blaze
There is no uk helpline (unless someone out there can knows of one ?)
Please help as I have had this problem for weeks now
Answered! Go to the Best Answer.
05-01-2017 02:20
05-01-2017 02:20
Found this post that may offer a way round the problem:
https://community.fitbit.com/t5/Blaze/Blaze-Timezone-change-issue/m-p/1770033
Try changing the timezone via the web interface at https://www.fitbit.com/settings/profile
05-01-2017 02:16
05-01-2017 02:16
I'm afraid I can't help with the problem but if nobody in the community offers a solution there is a UK helpline on
(not sure if they work bank holidays though) and there are other means to contact customer support via: http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs&co=UK
05-01-2017 02:20
05-01-2017 02:20
Found this post that may offer a way round the problem:
https://community.fitbit.com/t5/Blaze/Blaze-Timezone-change-issue/m-p/1770033
Try changing the timezone via the web interface at https://www.fitbit.com/settings/profile
05-01-2017 05:24
05-01-2017 05:24
This worked !!!
thank you so much Steve
not ideal as. There is obviously a problem but it got me out of trouble
thanks again
Harry
05-11-2017 01:16
05-11-2017 01:16
That worked for my Alta as well, thanks.