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Support Said Google Aware of Android Sync Issues

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‎10-25-2018 08:55

‎10-25-2018 08:55

I have been having the similar sync issues as others who posted here, and support said that it is an Android issue. Have others heard the same?

 

Full text from support:

Pixel has been verified as fully compatible with the Fitbit app and devices, so compatibility should not be the issue. We looked into this further and confirmed that our team is aware an ongoing syncing hiccup with Android Pie and is working to identify a resolution as quickly as possible. Thanks for your patience while we work to get you back on track, and let us know if you have any other questions.

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‎10-25-2018 10:50

‎10-25-2018 10:50

IDK... but fitbit is the only device that can't sync with my android phone. If it was the phone, I'd think nothing else would be able to connect to it.

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