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Swimming with my fitbit Blaze on and charge only last less than a day

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‎03-07-2018 09:53

‎03-07-2018 09:53

Hi everyone.  I went swimming with my fitbit Blaze on (accidently of course).  Now my battery only last less than a day.  For example I take it out of the charger at 8:30 am and by 9:00 (around there) I have to put it back in to be charged.  Do I need to change the battery or what do I need to do to get my fitbit back on track again.  I have tried the rice trick but it still is not holding its charge.  Thank you.

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‎03-07-2018 10:14

‎03-07-2018 10:14

You can try these steps but it might not work. Once it is wet and not dried out completely its normally toast.

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

You can contact support but the warranty does not cover accidental damage. But they should offer a discount

Warranty is here
https://www.fitbit.com/legal/returns-and-warranty

 

Contact Support.
http://help.fitbit.com/?cu=1

 

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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