Sync issue with Huawei P8 Lite and Blaze

[Cecile75]

Hi all!

I bought a Blaze few days ago and I am still struggling the sync with my P8 Lite.

Basically, the bluetooth link seems to keep dropping, so notifications don't work and the sync is rarely complete. I cannot upgrade the firmware either.

I have tried regular bluetooth or classic bluetooth. Reinstall the app, restart the Blaze, follow the instructions several times, etc..

Same result.

Could you help please?

Thanks

[Marcusj250]

Hi Cecile, it looks like you have the dreaded Huawei Bluetooth issue, same as me.
Refer to my thread https://community.fitbit.com/t5/Blaze/Blaze-and-Huawei-mate-7-notifications/m-p/1574063#U1574063
And I'll update any progress I have in resolving the issue, but it looks like at this stage they really shouldn't have Huawei phones listed as compatible phones 😔

[Rich_Laue]

https://community.fitbit.com/t5/forums/searchpage/tab/message?location=Category%3AEN&mobilefilter=no...

[Marcusj250]

Yep, as per all other threads, no solutions

[FerdinandFitbit]

Hi there guys @Marcusj250 @Cecile75 @Rich_Laue, good to see you around! 🙂

@Cecile75, I was taking a look at the list of compatible devices and it seems that the Huawei Ascend P8 is in but not the Ascend P8 Lite. I would say that's a reason why your phone is not being compatible with your Fitbit Blaze.

I wasn't able to find a specific feature suggestion for the Ascend P8 Lite so I can recommend creating a new one here and also keep an eye on the list in case it's added in the future.

Anything else you may need help with, let us know!