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Synching Issues with Last Android App Updates

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‎09-24-2017 16:45

‎09-24-2017 16:45

I don't know what changed in the last two updates to the Android App, but ever since then I have had to do a soft boot (push left and lower right buttons) on by Blaze and turn the Bluetooth on my phone off and on to get the app to recognized my Blaze and synch.

 

Any ideas on what may have changed - and more importantly can you change them back?

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2 REPLIES 2

‎09-25-2017 03:36

‎09-25-2017 03:36

I can't sync my blaze and samsung mobile.

The app is installed. My blaze still works but I can't perform my regular sync. I previously had the app installed on an apple mobile and it worked well.

There doesn't seem to be any advice anywhere that I haven' tried as yet.

Any suggestions?

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0 Votes

‎09-25-2017 08:44

‎09-25-2017 08:44

I have the exact same problem.

My surge still syncs fine.

I am having to jump through hoops every day to get the Blaze to sync.

Seriously annoying...

Best Answer