Syncing my Blaze Fitbit to my IPhone 6 plus

[Nana0401]

Have been working on getting the phone synced, which it is doing now, but need to pair my iPhone 6 plus and my Blaze Fitbit.  Can someone help me with that?  Thanks.

[YojanaFitbit · Accepted solution]

Nice to see that you're digging into the Forums @Nana0401, let me give you a warm welcome to our Community.

I know that you've done a lot of steps, but I'd like to try a couple of things with you to confirm that your Blaze is connecting with your phone's Bluetooth. 

• Make sure the latest version of the Fitbit app is installed on your phone.
• The software on your mobile device is up to date. To check, tap Settings > General > Software Update.
• Make sure there are no other Bluetooth devices around as they might interfere with the syncing process
• Check that your Fitbit device's battery isn't critically low.

Finally try these steps:

1. Force quit the Fitbit app. 
2. Go to Settings > Bluetooth and turn Bluetooth off and back on.
3. Open the Fitbit app.
4. If your Fitbit device didn't sync, restart your phone again.
5. Open the Fitbit app.
6. If your Fitbit device didn't sync, restart it one more time.
7. If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
8. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync.

Give it a try and keep me posted in case you need anything else.