Syncing problem with multiple products

[TBoneN]

I have 3 different products linked to my account; a Blaze, a Charge 2 and a Charge.  I use the Blaze, the Charge 2 was a gift to my oldest son this year and the original Charge has been given to my younger son.  Problem is, the activity record (step count, distance, floors, calorie burn, etc...) on both the Charge and the Charge 2 change to the activity record of the Blaze when they get in Bluetooth range of my iPhone and finish their sync.  We would like for each product to sync their actual activity records individually.  Inevitably, I have a lower activity record than my boys and they are getting cheated out of their steps when it syncs.

I have tried to find a setting that may control this, but cannot find it.  Any help would be much appreciated.  Thank you!

[Kmransom123 · Accepted solution]

@TBoneN  If you have multiple trackers on your account, they will do this when within range of your phone.  There is not a setting to change that.  You would need an individual account for each person/tracker.  (Or you to have an account for each tracker by itself.). If you are having them always sync to your phone, you will need to log out of the app, then log in the other account for the other tracker, and so on.

Hope that makes sense~

[TBoneN]

Your explanantion makes perfect sense, but FitBit should work up a fix in the User Accounts to allow for individual syncing of activity, per device.  I don't know what the drawback would be.