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Text message notifications not coming through

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‎02-12-2018 15:06 - last edited on ‎02-13-2018 11:34 by Moderator Alum

‎02-12-2018 15:06 - last edited on ‎02-13-2018 11:34 by Moderator Alum

I just received my Blaze yesterday.  I am not getting any text messages.  App is up to date.  Phone is up to date.  Bluetooth was turned off and back on.  Phone was turned off and turned back on.  I had the same issue with my Charge2.  I have an IPhone 6.

 

Moderator edit: Clarified subject

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‎02-13-2018 11:33

‎02-13-2018 11:33

Hi there @jmorse024, welcome to the Fitbit Community Forums! 🙂

 

I'm sorry you're having problems to get your text messages on your tracker! Thanks a lot for troubleshooting this yourself!

 

From what you mention, this could be a known situation that is very easy to fix. I answered a similar post yesterday, so please click here to take a look at it and follow the instructions there and see how it goes.

 

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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