help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text messages from wrong phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-24-2017 19:36

‎08-24-2017 19:36

My husband and I both have Blaze. He gets my text messages on his notification screen, not the ones from his phone. Any way to show his texts instead of mine. 

Best Answer
0 Votes
3 REPLIES 3

‎08-24-2017 21:18

‎08-24-2017 21:18

Check your Bluetooth settings and make sure your phone doednt show 2 Blaze units as connected. Ignore any Blaze Classic.

Best Answer

‎08-25-2017 06:02

‎08-25-2017 06:02

A warm welcome to the Community @Heidilynn and @Rich_Laue thanks for stopping by.

 

I totally agree with our friend here. Keep in mind that at the moment of setting up a Blaze, a phone can connect to the trackers that are close, please forget all the bluetooth devices that you have on your husband's bluetooth settings.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎08-25-2017 12:25

‎08-25-2017 12:25

Start from scratch. Forget the Bluetooth pairings on both your phones. When you pair them again make sure you are not within Bluetooth range of each other. Don't underestimate the Bluetooth range, you can't both be in the house.

Best Answer