Text messages not showing on Blaze

[bimb1953]

Hi
My Tex messages aren't showing on my blaze. Thanks
Bim

Moderator Edit: Clarified subject

[Ozzie65]

Hi @bimb1953 - Do you have your notifications turned on in your device settings? The help article below might help:

https://help.fitbit.com/articles/en_US/Help_article/1979

[APENNELL0801]

I was having trouble receiving my notifications so I turned on "Enable Notification Widget" under the notifications part, and now I get them all.

[Rich_Laue]

Enabling the notifacation does help. It also would be helpful to know which phone it is, since that is half or more of the problem. 

[bimb1953]

My notifications are all turned on. Still not working. 😞

Sent from my iPhone

[APENNELL0801]

Ya but the notification widget is something else. You'll see Call Notifications, Text Notifications, Calendar Notifications, and at the very bottom you'll see "Enable Notification Widget" is that slider bar on?

[bimb1953]

Howdy
Call, tex, calendar are all on. There isn't anything below these guys. Seriously.

Sent from my iPhone

[KingR]

Have you checked the notification settings of the phone (not the Fitbit app) to ensure previews are on? If I remember correctly if the notifications don't show on your lock screen, they won't show on your Blaze. The article @Ozzie65 shared has the steps for your phone.

[APENNELL0801]

That's weird @bimb1953 try what @KingR said

[bimb1953]

The tex/phone calls are back on my blaze. However, it was nothing I did. No clue.

Sent from my iPhone

[APENNELL0801]

Lol well at least it works

[AlejandraFitbit]

Welcome to the Community @bimb1953, @APENNELL0801 it's great to see you around, @KingR, @Rich_Laue and @Ozzie65 thanks for stopping by and the recommendations. I would like to know if you keep having problems with your notifications? If you do, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) and @SantiR's instructions in the Not receiving notifications on your iOS device?.

I hope this helps, let me know the outcome. 

[bimb1953]

😎

Sent from my iPhone

[AlejandraFitbit]

Like that emoji @bimb1953 and I am glad to hear that your Blaze is now receiving notifications. If you need anything else do not hesitate in posting it.

Happy stepping! 

[bimb1953]

Thank you so much. Appreciate the help

Sent from my iPhone