12-28-2016 07:01
12-28-2016 07:01
My blaze only receives messages on some days. Some days it receives them all then the next none. What could be wrong.
Best Answer
12-28-2016
07:58
- last edited on
08-08-2025
08:50
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-28-2016
07:58
- last edited on
08-08-2025
08:50
by
MarreFitbit
Huh, that sounds weird @Starbabi1976. Is it for a whole day that your Blaze doesn't receive notifications for text messages or is it sporadic during the day? Does this also happen with call notifications or other apps notifications or only with text messages?
For now, I can recommend restarting your tracker, for this you need to press and hold the left and lower right buttons on your tracker for 10-12seconds. This will make it to reboot and also, you can go to the bluetooth settings on your phone. Look for the Blaze, tap on it and choose the "Forget this device" option. Then go into the app, tap on the Blaze, go down to notifications and enable them again and see if this makes any difference.
Hope this helps and let me know if you need more help. Welcome to the Forums! 😄
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Best Answer12-28-2016 08:12
12-28-2016 08:12
Best Answer
12-28-2016
08:18
- last edited on
08-08-2025
08:50
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-28-2016
08:18
- last edited on
08-08-2025
08:50
by
MarreFitbit
Huh, totally strange, thanks for confirming @Starbabi1976!
Try out my recommendation of restarting your phone and having your phone to forget the device and enabling it again and see how it goes.
Keep me updated!
Help others by giving votes and marking helpful solutions as Accepted
Best Answer