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Text notifications issue

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‎03-23-2016 13:29

‎03-23-2016 13:29

Is there anyone else not receiving texts notifications on your Blaze?  I'm receiving phone notifications but not text.

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‎03-23-2016 16:59

‎03-23-2016 16:59

Hello @Parlucky13 and welcome to the forums. Good to have you. I have a Blaze and mine is working fine.

Please try restarting you phone first, and then also reset the Blaze.

Here are instructions on how to reset the Blaze:
https://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker

Nick | Washington

Surge, Blaze, Flex 2, Alta HR: - iPhone 7, Windows 8/10, Macbook Pro

Please mark posts as solved if you got the answers you needed, or visit the Fitbit help site for further assistance and information.

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‎03-24-2016 04:49

‎03-24-2016 04:49

A warm welcome to the Community @Parlucky13. If you have problems receiving text, I recommend verifying that you have this option on by doing the following from your iOS Fitbit app:

 

1. Tap Blaze

2. Tap Notifications

3. Select the notifications you prefer

4. Sync

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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