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The 7 day step count is not updating properly on the app

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‎07-11-2018 15:21

‎07-11-2018 15:21

The 7 day step count is not updating properly on the app. I have deleted the app and reinstalled it, I have shutdown my blaze and turned it back on and nothing works. It’s frustrating! What do I do?

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6 REPLIES 6

‎07-12-2018 03:19

‎07-12-2018 03:19

I'm having the same problem. Does anyone have a solution?

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‎07-12-2018 16:24

‎07-12-2018 16:24

Same thing for me! The total has not changed in two days, yet I put in 14000+ steps at day. What's going on?

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‎07-12-2018 17:28

‎07-12-2018 17:28

Same problem here... why Fitbit why!!!! 

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‎07-12-2018 17:36

‎07-12-2018 17:36

Same here.... My steps are not updating on the leader board either.

 

Is this a bug that is being worked on?

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0 Votes

‎07-12-2018 18:30

In response to LoriM1976

‎07-12-2018 18:30

Me too!  I even just added my steps on a calculator to make sure I was not going crazy.  It was fine this morning at 8 AM.  Now it has not updated at all!.  Please fix.

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‎07-12-2018 23:43

In response to Chopp1

‎07-12-2018 23:43

Keep an eye on the following thread which has the latest updates from fitbit on this issue:

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Friends-Leaderboard-not-updating-updating-slowl...

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