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The latest update broke my fitbit

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‎02-08-2017 08:22

‎02-08-2017 08:22

My fitbit was working fine before this latest update came out.  I am not sure what they were trying to do but now its not connecting.  Any suggestions? Or should I just buy another one? I have the fitbit Blaze.

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41 REPLIES 41

‎09-08-2020 08:30

‎09-08-2020 08:30

My charge 3 when out right after I tried to update my Fitbit. No other problems with it before that. It is 1.5 years old. They only offered me a discount on a new Fitbit. Is this my fault? I think the responsibility should be on Fitbit and a replacement tracker should be offered.

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‎09-08-2020 09:53

In response to spark60

‎09-08-2020 09:53

If you tell them no thank you, you will take your business elsewhere they will offer a one time replacement. 

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