02-19-2020
13:13
- last edited on
02-20-2020
13:20
by
MarreFitbit
02-19-2020
13:13
- last edited on
02-20-2020
13:20
by
MarreFitbit
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
02-20-2020 13:30 - edited 09-24-2024 16:44
02-20-2020 13:30 - edited 09-24-2024 16:44
Hi @KarenInglis, welcome to the Community Forums. Thanks for bringing this to my attention.
This symbol means that your tracker could be in an undesirable environment, which means that it could be too hot or too cold but if you think this has nothing to do with it and that the environment around you is actually okay, try to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds.
Give this a go and let me know how it goes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-20-2020 13:30 - edited 09-24-2024 16:44
02-20-2020 13:30 - edited 09-24-2024 16:44
Hi @KarenInglis, welcome to the Community Forums. Thanks for bringing this to my attention.
This symbol means that your tracker could be in an undesirable environment, which means that it could be too hot or too cold but if you think this has nothing to do with it and that the environment around you is actually okay, try to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds.
Give this a go and let me know how it goes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-20-2020 14:38
02-20-2020 14:38
02-21-2020 07:41 - edited 09-24-2024 16:44
02-21-2020 07:41 - edited 09-24-2024 16:44
Great news @KarenInglis. 😉 I'm glad to hear that you're back on track.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
08-11-2020 08:16
08-11-2020 08:16
Hello Karen
tried the reset process but still nothing, watch is in a temperate room so not in an extreme hot or cold room. Is there anything else that you would be able to suggest
thanks
jack
08-12-2020 15:23
08-12-2020 15:23
I held down the buttons for at least a minute and nothing happened 😞
08-19-2020 03:12
08-19-2020 03:12
Same happened to me and pushing buttons as described doesn't work...
2 years old - is that the end of the life cycle??...