02-19-2020
13:13
- last edited on
02-20-2020
13:20
by
MarreFitbit
02-19-2020
13:13
- last edited on
02-20-2020
13:20
by
MarreFitbit
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @KarenInglis, welcome to the Community Forums. Thanks for bringing this to my attention.
This symbol means that your tracker could be in an undesirable environment, which means that it could be too hot or too cold but if you think this has nothing to do with it and that the environment around you is actually okay, try to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds.
Give this a go and let me know how it goes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @KarenInglis, welcome to the Community Forums. Thanks for bringing this to my attention.
This symbol means that your tracker could be in an undesirable environment, which means that it could be too hot or too cold but if you think this has nothing to do with it and that the environment around you is actually okay, try to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds.
Give this a go and let me know how it goes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Great news @KarenInglis. 😉 I'm glad to hear that you're back on track.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best AnswerHello Karen
tried the reset process but still nothing, watch is in a temperate room so not in an extreme hot or cold room. Is there anything else that you would be able to suggest
thanks
jack