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Thermostat icon on Blaze display

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‎08-16-2017 22:53 - last edited on ‎08-17-2017 05:13 by Moderator Alum

‎08-16-2017 22:53 - last edited on ‎08-17-2017 05:13 by Moderator Alum

My Fitbit shows a freezing thermostat and then it restarts the time 2 hours behind. It won't even do my sleep schedule.  Please help me someone ... Anyone!

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎08-16-2017 23:46

‎08-16-2017 23:46

The only thing I can think of is a restart of the Blaze using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

I'm not that hopeful but it's quick, does no harm and can sort out all sorts of issues. Only thing is that it doesn't always work so give it a few tries.

 

If that doesn't fix it then I think you may do best to contact customer support in case it's a hardware issue:

 

contact.fitbit.com

 

Best Answer

‎08-17-2017 05:12

‎08-17-2017 05:12

A warm welcome to the Community @MML2016 and @SteveH thanks for stopping by.

 

I would like to know if the instructions provided by our friend @SteveH worked? Did you get in touch with our support team?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer