This is not OK fitbit, you must fix Blaze now!

[ajea]

Just check this forum, it's full of issues, questions and requests. The Blaze is NOT a finsihed product. You will lose this game if you not allocate resources to take care of this NOW. How about a developer blog so the users know what's going on? And stop resolving requests that are not implemented. Even if you don't care about ordinary users you should know that there are all kind of people hanging around here.

Time to get this right before the next apple watch is released.

[AngelaMa]

Hello @Jvee just take into consideration that the Fitbit Ultra is no longer being manufactured it was released on October 2011 and it was replaced by the Fitbit One. You can find some Ultra trackers but please notice that due to the fact they are no longer being manufactured any defect is not covered by warranty. I heard some cases where the Ultra is still on the original package and when trying to set up it won't turn on so I would recommend if you are looking for a clip based tracker to give the Fitbit One a try.

Let me know if you have any questions! 😉 

[bbarrera]

---

@Jvee wrote:
@FelixFive that is really good advice. Thank you. I am looking into both the One and Ultra. (Leaning more towards the Ultra.) I may keep the Blaze in hopes of a firmware fix. If that is even possible. Anyway ...thank you.

---

@Jvee I'd go with the One for reasons given by AngelaFitbit. The One is a nice and versatile tracker.

[Jvee]

@AngelaMa that is good to know! Yikes. Thank you for that tid bit of important information.

[FelixFive]

No question that you should choose the One from an authorized vendor if you want a more robust device and want warranty coverage.

But the Ultra is the original trendsetter for a reason, and for those like me the fact it's no longer manufactured is that much more compellling. But you'd want to buy from a known source or have available return policy via eBay or the vendor. And there are known issues. But if you do a little homework and buy carefully, with the caveat that should the device fail you may be out of $60 bucks, I find the Ultra more rewarding precisely because it can work relatively well enough and more importantly in my view, has the "My Fitbit Friend" character lost in the subsequent form factors imho 😉

[Rich_Laue]

The ultra well not sync through the phone and I've read pays that the software doesn't work on win10

[AngelaMa]

Hello @bbarrera, @Jvee, @FelixFive and @Rich_Laue! It's great to have you here 😉 The Fitbit Ultra's software is compatible with Mac OS 10.4, 10.5, 10.6 and Windows XP, Vista, 7, 8.  As mentioned by @Rich_Laue it won't connect with any mobile device as it syncs only using the charging station.

Thanks for stopping by! 🙂 

[PaulGallery]

Hi

Got my Fitbit Blaze yesterday and so far loving it 🙂

Still working my way around the menu's etc but is there anyway (or an easy way) to personalise a HIIT workout with interval timers etc 

so maybe 45 seconds push up 30 seconds rest 45 seconds mountain climbers and so on ?

[WendyB]

@PaulGallery There is no way to personlize the workouts. Sorry

[AngelaMa]

Hello @PaulGallery! As mentioned by @WendyB you can't  personalize workouts, if you want more information about how to record activities you can review this article. 

Let me know if this helps! 🙂 

[starrswifey]

Well let me share this with you.. i went home for thanksgiving 200+ miles. my mom bought me a Blaze and I was so excited.. drove home (over 200+ miles full of excitement couldnt hardly wait) tried to set it up finally after 2.5 hours of trouble shooting it has to be replaced!!!!! $200 later and I cant even use it... I am sooo dissappointed! Best Buy wont exchange it in the store so now i have to freaking wait bout a dang week to get it.. that is just wrong I dont care about the bad luck in life.. .If i purchase something I should be able to use it...this waiting is some BS.......SHAME ON YOU FITBIT! AND SHAME ON YOU BEST BUY!!!!

[Rich_Laue]

I'm not sure if your venting or asking for help, what did Fitbit say or offer when you had contacted them?
If you have a gift receipt from Best Buy there is no reason why they would not return or exchange it. The receipt has the serial number of the tracker, BB has a very liberal return policy.

[WendyB]

@starrswifeyYou also dont state as to what the problem is so someone can help you set it up.

Maybe if we had a clue we could help.