06-30-2016 17:27
06-30-2016 17:27
06-30-2016 20:46
06-30-2016 20:46
Ok @WontUpdateOrSyn lets try and figure this out.
When you mention it dies, does it just stop responding with a dead display even though you know the battery is good?
When it comes to syncing, is your phone on the compatable list, and have you restarted the phone yet?
07-01-2016 01:59
07-01-2016 01:59
If it is showing signs of life but just not syncing then as well as restarting your phone you could also try restarting your Blaze using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
07-01-2016 03:49
07-01-2016 03:49
07-02-2016 05:16
07-02-2016 05:16
Hello @WontUpdateOrSyn it's great to have you here! 🙂 if you already troubleshoot as suggested by @SteveH and @Rich_Laue and your Blaze is not syncing please reach out to our support team for assistance.
Let me know how it goes!
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