Time wrong even after syncing

[JohnBarlow]

The battery died on my Blaze while at work. After recharging and re-syncing the time is still out by several hours. I have tried all the suggestions I can find but nothing seems to work. Can anybody help?

[FerdinandFitbit]

Hi @JohnBarlow. Good to see you in the Community Forums! 🙂

I'm sorry to hear that your tracker seem not to show the correct time even after syncing.

I could probably recommend setting it up as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem and the time should show correctly.

Try that out and let me know how it goes!

[JohnBarlow]

I've tried your suggestion several times with no success. I've removed the
blaze from my phone and set it up as a new device also with no success. It
takes many attempts inputting the 4 digit number before it connects but
even then it says sync error.
I have deleted the app and reinstalled it, turned off Bluetooth, reset
phone but nothing seems to work.
Do you have any other suggestions?

[JohnBarlow]

I've tried your suggestion several times with no success. I've removed the
blaze from my phone and set it up as a new device also with no success. It
takes many attempts inputting the 4 digit number before it connects but
even then it says sync error.
I have deleted the app and reinstalled it, turned off Bluetooth, reset
phone but nothing seems to work.
Do you have any other suggestions?