help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracked Sleep has disappeared from dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2019 23:02

‎01-24-2019 23:02

I have been religiously been wearing my Fitbit to sleep for the past 3 weeks.

 

When I wake up first thing I sync my Fitbit to my phone and it transfers the sleep across to my android app.

 

This morning when I done this the sleep went across but then disappeared from the tracked sleep along with yesterday's sleep as well. 

 

Can someone help me out here?

Best Answer
1 REPLY 1

‎01-28-2019 08:57

‎01-28-2019 08:57

@andrewgibson93 A warm welcome to our Community! Sorry to hear that your sleep disappeared from your account. This is odd but try logging out from the app, restart your phone and log back in. If the sleep logs aren't showing then first check the website (fitbit.com) and see if you can view the data there, if it isn't showing then manually log your sleep. 

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes