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Tracking only two thirds of my steps

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My blaze has started only tracking about two thirds of my steps! I've tried restarting it and updating it but it only picks up about 63 of every 100 steps and it's getting really annoying!! Any suggestions please!!???!!

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It's great to see you around @Nataliej80. Thanks for troubleshooting this inconvenience by yourself. I recommend getting in touch directly with our support team since they have the proper tools to see the amount of steps that is your tracker registering. For a faster response you can contact them via phone or chat.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Mine also only tracks 2/3 of my steps. Let me know if you get it figured out. 

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Sorry I never got back to you, mine seemed to reset and fix itself so not sure what the solution was!! Hope yours has sorted itself now.

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