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Treadmill time recorded but not calories or heartrate

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‎03-28-2016 19:02

‎03-28-2016 19:02

My treadmill time was 23 minutes it only picked up my heartrate for 2 minutes and recorded only 29 of my 450 calories burned! I don't understand! Help!
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‎03-28-2016 19:18

‎03-28-2016 19:18

But my Fitbit.com shows it but my app does not!
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