10-04-2017 10:09
10-04-2017 10:09
My Blaze is just under 12 months old and the battery life has now decreased from five days to just under two. I fully charged from dead to full on Monday morning and the watch died at 2am today, Wednesday. What settings do I need to change in order to alter this battery life? I haven't messed with anything the entire time I've owned it. Thanks!
10-04-2017 10:43 - edited 10-04-2017 10:43
10-04-2017 10:43 - edited 10-04-2017 10:43
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
Make sure All day sync is not on if it is turn it OFF
Turn off quick view
Do you get a lot of Notification as well?
All of the above will drain the battery
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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10-04-2017 10:48
10-04-2017 10:48
Thanks Wendy, I'll give these all a go.
10-05-2017 06:04
10-05-2017 06:04
Welcome to the Forums @theonlytk, thanks for troubleshooting this by yourself and @WendyB for stopping by.
I would like to know if you have tried our friend's recommendation? Keep in mind that you need to test your tracker after following these instructions and also, you can take a look at this post and follow the instructions provided there.
Let me know how it goes.