Unable to pair Blaze in windows phone

[Sathish89]

Dear Team,

Please help to pair fitbit blaze with windows phone 8.1 verson,

there is no option in the apps front page blaze

[AlejandraFitbit]

Welcome to the Community @Sathish89. If you are having problems setting up your tracker, I recommend restarting your Blaze. After the restart process please follow the setup procedure one more time, before doing this, please check that your phone is a compatible mobile device. 

I hope this helps, let me know the outcome. 

[Andrew_t]

Hi,   if you read here http://help.fitbit.com/?p=blaze  and select  Fitbit app for Windows 8.1 it suggests it IS supported.   However I spoke to fitbit today who said it was not.  they conceded that the web page did not relect this and suggested using another phone or a PC

[AndrewFitbit]

@Sathish89 @Andrew_t You'll need Windows 10 on your phone to be able to setup and sync Blaze. Currently this information isn't on our helpsite, but we're working on getting this updated.

[Andrew_t]

Hi @Sathish89,

thanks,  yes this confirms what fitbithelp desk said.  Unfornately many phones do not yet support Windows 10 and mine (a Nokia lumia 1320, quite a recent phone, may never support windows10 if you believe the rumours). 

The issue is that my purchase decision (both to select fitbit rather than garmin) and then this model of phone was based on fact that I could use my windows phone based  on your Support pages which I now discover are incorrect.  This is not fair (nor arguably consistent with trade description legislation).... surely?