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Unable to see sleep

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‎02-01-2020 04:02

‎02-01-2020 04:02

I’ve only just realised that my fitbit blaze is not showing my sleep on my dashboard. It’s been playing up a lot lately losing connection with my I pad. I have to restart my blaze to get it to sync every now and again. Now I’ve realised it’s not recording my sleep.  

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‎02-07-2020 16:03

‎02-07-2020 16:03

Hello @Swampiesue, I'm happy to see you again participating over here, welcome back! My apologies for the delayed reply.

 

Thanks for bringing this to my attention and for troubleshooting your Blaze prior to posting too. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Which iPad are you using to check the Fitbit app? In the meantime I receive your answers, I suggest you to use your device on your non-dominant hand during your sleep time and let me know if the issue persists.

 

Keep me posted and let me know if you have any additional questions.

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