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Unable to swipe

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‎11-09-2016 08:22

‎11-09-2016 08:22

My Blaze's screen seems to be having issues. I am unable to swipe to any other screens. I've have had this happen several times. I've reset it a few times already and it's still not working. Any ideas?

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‎11-09-2016 10:11

‎11-09-2016 10:11

I would reset it, then swipe over to settings a and do a shutdown. Then if it happens again reach out to fotbit.. http://help.fitbit.com/?cu=1

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‎11-09-2016 10:17 - last edited on ‎08-08-2025 08:12 by Fitbit Moderator

‎11-09-2016 10:17 - last edited on ‎08-08-2025 08:12 by Fitbit Moderator

Hi there @jessebrede. Welcome to the Fitbit Community! 🙂

I'm sorry you're having issues with your tracker not swiping to other screens. As @Rich_Laue suggested, I just want to make sure you've restarted your tracker by pressing and holding the left and lower right buttons on your Blaze for about 10-12 seconds and this should make the tracker to restart.

If this doesn't help, as Rich said, feel free to get in touch with the Support Team and they will be very happy to help you out with this.

Hope to see you back on track soon. Let me know if you need anything else! 🙂

Ferdin | Community Moderator, Fitbit

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