Unable to sync Blaze, as iPhone not working properly

[SportyEm]

Hi! Please advise...

My iPhone memory is totally full; app icons are not showing and, when I click on the Fitbit app, I see a blank white screen. Trying everything to restore my iPhone but, in the meantime, I have no idea how else I can sync my Blaze. 😞 I access the fitbit.com and it says that the last sync was at 6am this morning. 

Can anyone please advise how I may sync my Blaze from the website, rather than the app?

Thanks in advance.

Yours hopefully

Emma

[Odyssey13]

Welcome to the forums @SportyEm

My friend has an iPhone and it's always full. She can sync, but can't do other things.

You can sync with a bluetooth enabled tablet, laptop or computer, if you have the Fitbit App installed. Have you tried that?

Let us know what happens. We're here for you.

[SportyEm]

Hi Odyssey13


Thanks so much for getting back to me. I'm just charging my iPhone, having looked through some related forum posts, as I had hoped that I would be able to push a sync directly from my MacBook; however, I believe one comment I read referred to having lost data that hadn't already been synced and, although that only amounts to about a day and a half for me, it's something I really don't want to do!


Looking for the Fitbit App from my Mac's Applications, I couldn't find anything but have just downloaded it directly from the Fitbit.com website; although, importantly, it states that it's 'Available only for Flex, One, and Zip'. 😞


Please advise, if you can, how I can push a sync directly to my MacBook from my Blaze, and *without* losing any interim data.


Thank you very much again to anyone who can offer assistance! 😊