help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to sync Blaze to my computer

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-03-2023 11:57 - last edited on ‎04-04-2024 16:47 by Fitbit Moderator

‎10-03-2023 11:57 - last edited on ‎04-04-2024 16:47 by Fitbit Moderator

the ap on my computer does not load any more it just sends me to a login where it won't let me login

says i have to download files and build an ap

Andy2023_0-1696359306513.png

this is what is on my computer and doesn't run any more is their a newer version that I can use/get that will work

 

Moderator Edit: Clarified subject.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-04-2023 07:13

‎10-04-2023 07:13

Hello @Andy2023 and welcome to the Community.  Fitbit deactivated both Fitbit Connect and the Windows 10 app last October.  You must sync with a compatible Android or Apple smartphone tablet.   You can see your stats on your web dashboard at fitbit.com.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
3 REPLIES 3

‎10-04-2023 07:13

‎10-04-2023 07:13

Hello @Andy2023 and welcome to the Community.  Fitbit deactivated both Fitbit Connect and the Windows 10 app last October.  You must sync with a compatible Android or Apple smartphone tablet.   You can see your stats on your web dashboard at fitbit.com.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎10-06-2023 03:24

In response to LZeeW

‎10-06-2023 03:24

Thank You LZee spect I'll have to get a different watch

Best Answer

‎10-20-2023 16:33

In response to LZeeW

‎10-20-2023 16:33

Despite fitbit saying they want devices to be used for research, forcing users to use a mobile device makes it considerably more difficult to use these devices for research purposes.  My devices are virtually useless if I need to also provide mobile devices for syncing.  Very poor choice.  Mobile devices are not as user friendly as fitbit perceives.  I would much rather use a computer to monitor information than a mobile device.

Best Answer