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Unlink Blaze from a stolen phone

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‎04-25-2017 14:14

‎04-25-2017 14:14

Hi my iPhone 6s was recently stolen and my Blaze (Which I still have) was/is still linked to the now stolen phone. How do I go about pairing my blaze with a new phone without my old one to unsync the blaze from?

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‎04-25-2017 18:44

‎04-25-2017 18:44

@Mike_CheneySorry about your loss.  Because your Fitbit account is controlled on the Fitbit servers you should be able to pair your Blaze on your new phone.. If you have issues there just unpair the Blaze on your PC website and then pair again.

 

It should work... Obviously the stolen phone will have your login details and it would mean you need to change your Fitbit password on the Fitbit server via your PC.

 

See how you go..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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