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Unpaired Blaze, now I can't set it up

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‎05-25-2018 12:34 - last edited on ‎05-28-2018 06:07 by Moderator Alum

‎05-25-2018 12:34 - last edited on ‎05-28-2018 06:07 by Moderator Alum

My Blaze, which I have had for years stopped syncing this morning. So I tried disconnecting from Bluetooth. Deleted app. Uploaded app. Now is stuck on We found your tracker - connecting to Tracker. Has been this way for 2 hours. Is there anything else I can do?

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎05-26-2018 08:10

‎05-26-2018 08:10

That is really odd because I have had the same issue and am trying to get it to connect as well. 

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‎05-28-2018 06:09

In response to tkolles

‎05-28-2018 06:09

Hey @smlee4 and @tkolles, welcome to the Community.

 

Thanks for troubleshooting this by yourselves. I would like to know if you keep having issues pairing your trackers? If you do, I recommend restarting them and make sure you are doing the following from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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