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Unsure if charging and can't update...

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‎06-26-2017 17:37

‎06-26-2017 17:37

Okay so I just bought my Blaze and whenever I try to update it says the battery is low. I have it plugged in but I have no clue whether or not it's charging because the display just shows the URL. The IOS app is no help either because it just shows the red "low battery" icon. it has been charging for around an hour with the USB plugged into my computer. Any help would be extremely appreciated!!!

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‎06-26-2017 23:58

‎06-26-2017 23:58

The Blaze won't display anything other than the setup URL until the setup is completed. This makes it tricky to know if it's charging ok.

 

An hour on charge should be enough for the update so if this is not working I would try a different USB power source, such as a wall charger that you use for a phone.

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