help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Update killed my fitbit?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-03-2017 00:30

‎01-03-2017 00:30

tried to run the update this morning, it failed, but now my fitbit (Blaze) wont start up - just a black screen, no green light on the back and obviously i cannot complete the update  - what the heck!!!! Can someone help please?

Best Answer
0 Votes
1 REPLY 1

‎01-03-2017 01:21

‎01-03-2017 01:21

Hi, @michellemoss134, hopefully a restart will get you going again.  You may need to repeat the procedure several times.

 

Good luck and keep us posted.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes