Updater Login - won't?

[DanRealtor]

I am trying to update my Blaze.

When I click "check for updates" on Fitbit connect, it takes me to the login.

I enter my credentials and login goes grey.

I press the back button and click check for updates and it takes me to login again?

How can I update my Blaze?

[AlejandraFitbit]

Welcome to the Forums @DanRealtor. Are you seeing an update message on your Dashboard? If you are not, that's because you don't have any update. If you are, please confirm you are doing the following to update your tracker from a computer:

1. If your tracker came with a wireless sync dongle, make sure its plugged into a USB port on your computer. 
2. Unless you installed Fitbit Connect for the first time recently, verify that you're using the latest version:
   1. Click the Fitbit Connect icon located near the date and time on your computer.
      

      If you cannot find the icon, you may need to reinstall Fitbit Connect fromhttp://www.fitbit.com/setup.

   2. Click Open Main Menu...
   3. Click Troubleshooting.
   4. Below the Fitbit Connect number, click Check for updates.
3. Go back to the main menu and click Check for device update.
4. When prompted, log in to your Fitbit account. Fitbit Connect will sync your tracker and then look for a firmware update. If an update is found, Fitbit Connect will display a progress bar until the update finishes. If your tracker has a screen, you'll also see a progress bar there.
5. Keep your tracker close to the computer during the update, which may take several minutes. When the update is done you'll see a confirmation message and your tracker will restart. You're all set.

I hope this helps, let me know the outcome.