help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Updating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-05-2017 01:04

‎10-05-2017 01:04

Just added my new fitbit blaze & it's been updating since last night & won't sink. When I try to remove it it says wait till it's stopped updating. Any thoughts 

Best Answer
0 Votes
1 REPLY 1

‎10-05-2017 08:53

‎10-05-2017 08:53

Hi there @Anahita51. Great to see you in the Community Forums! 🙂

 

I'm sorry you're having problems getting your Blaze set. I can recommend restarting your tracker if you have not tried this yet. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

 

After that, try to set it up again and see how it goes. It will take normally a while to update but if ti's excessive, let me know. I'll be happy to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer