06-11-2016 21:26
06-11-2016 21:26
06-11-2016 21:49
06-11-2016 21:49
I would click on the settings gear in the top right corner, then click contact fitbit.
06-13-2016 07:31
06-13-2016 07:31
It's great to see you around @kmeissner and @Rich_Laue thanks for stopping by and the tips! If your Blaze is not holding a charge, I recommend following the suggestions in the Can I improve my tracker's battery life? article. If after following these steps you keep having battery inconveniences, feel free to contact our Support Team. For a faster response you can contact them via phone or chat.
Let me know the outcome.
07-25-2016 12:52
07-25-2016 12:52
Did your problem get resolved. My FitBit Blaze is doing the same thing.
07-25-2016 12:58
07-25-2016 12:58
Yes, I ended up having to get a replacement. Contact customer service and they should be able to help. The replacement they sent wouldn't complete the setup process so it ended up being replaced as well. But the third time is the charm. At least so far...
08-16-2016 07:55
08-16-2016 07:55
@kmeissner @KeithJohnson certainly there's something wrong with the battery. Let me know what support say
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