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Vibrating motor on Blaze no longer working

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‎02-06-2019 17:07 - last edited on ‎02-07-2019 11:32 by Moderator Alum

‎02-06-2019 17:07 - last edited on ‎02-07-2019 11:32 by Moderator Alum

My blaze is about 18 months old , I wear  every day and take good care of it , Last week the vibration stop working, so I’m no longer getting notifications of text or calls ,( this is important when I’m at work )  This is my fourth Fitbit  and they informed me the warranty has  expired and I’ve been with them from the start. They offered me 25% of a new product. Leaving the Fitbit family as their product is not worth the money as they don’t last !!

 

Moderator edit: Updated title for clarity

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‎02-07-2019 11:31

‎02-07-2019 11:31

Hi there @Cookiedough2, welcome to the Fitbit Community Forums! 🙂

 

I'm very sorry to hear about the problem you had with your Fitbit Blaze.

 

I'm afraid that at the moment, I wouldn't be able to offer anything other than what our Support Team has already offered. If you'd like to take advantage of the discount, feel free to let me know and I'll be happy to help you out with this.

 

If you need anything else, I'm always around!

Ferdin | Community Moderator, Fitbit

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