Was getting prompts to move, suddenly stopped

[shortyshort]

Hi, my Blaze has the updated 17.8.301.7  version.  I was getting the brilliant prompts to move at ten to the hour if I hadn't done 250 steps but suddenlyI have stopped getting them.  They really were great for reminding me to get up and walk while I was at work, I don't undderstand why they ahve suddenly stopped.

Can anyone help?  Thanks in advance.

[FerdinandFitbit · Accepted solution]

Hi @shortyshort. Good to see you in the Fitbit Forums! 🙂

Have you tried to restart your tracker and see if this helps?

For that, just press and hold the left and lower right buttons for 10-12 seconds and your tracker should reboot. After that, keep an eye on your tracker and see if this makes any difference.

Let me know how it goes!

[shortyshort]

Thanks for the reply, I will now try not to walk much (!) and see what happens at ten to the hour; I'll let you know

[shortyshort]

That worked, thanks so much, I was really missing the reminders!

[FerdinandFitbit]

Yay!!! I'm happy to hear that restarting your tracker got you back on track! 😄

Anything else you may need in the future, let me know!