help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watch band keeps coming apart

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-10-2016 18:25

‎03-10-2016 18:25

I just bought this Fitbit and twice the wrist band has come apart while I was walking. Is anyone else having this issue?
Best Answer
3 REPLIES 3

‎03-10-2016 18:47

‎03-10-2016 18:47

Come apart how?  Here teh band meets the frame?  Are your pins failing at that spot?  

 

If so I would certinly contact fitbit and they would probably replace.

Best Answer
0 Votes

‎03-10-2016 21:36

‎03-10-2016 21:36

Yes. That is the case. The pin comes out from the band.
Best Answer
0 Votes

‎03-11-2016 03:37

In response to Mysanders

‎03-11-2016 03:37

Great to see you here @Mysanders. If the Blaze wristband is not well secure to the tracker, I recommend contacting our Support Team, tell them about the inconvenience you have at the moment of placing the wristbands, I know they will have a solution for you.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes