help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watch face resets to date/time if heart rate signal is lost

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-02-2016 15:34

‎03-02-2016 15:34

I'm using the Zone watch face (but I don't think the issue is just with this watch face).  I have noticed that whenever the heart rate reading is lost (which occurs pretty frequently) and becomes --, the watch face resets to show the date.  This is annoying because when I use quickview, it displays the date when I want it to show heart rate, and then I have to tap to get it back to hr.  If I select heart rate, I want it to remember to display heart rate even if signal is lost for some reason.

Best Answer
0 Votes
1 REPLY 1

‎03-02-2016 16:08

‎03-02-2016 16:08

Hi jbrian. Same thing is happening to me. Gets annoying since I like to check my heartrate periodically. It appears the date is the default. Would be nice to make HR the default.

Best Answer
0 Votes