help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watch is not syncing up to the dongle on my computer.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-05-2023 09:42

‎05-05-2023 09:42

This problem started on Monday May 1st. Anyone else having this problem?

Best Answer
0 Votes
2 REPLIES 2

‎05-05-2023 11:14 - edited ‎05-15-2023 10:17

‎05-05-2023 11:14 - edited ‎05-15-2023 10:17

@rocckk   I'm not sure how you have been able to sync because Fitbit deactivated Fitbit Connect and the Fitbit app for Windows 10 a few months ago.  You need a compatible Android or Apple smartphone or tablet. 

 

Also, I'm not sure why you were using a dongle.  The Blaze didn't come with a dongle.  But there's no need to answer that question.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎07-17-2023 07:15 - edited ‎07-17-2023 07:18

In response to LZeeW

‎07-17-2023 07:15 - edited ‎07-17-2023 07:18

The fitbit app eventually was made to work with your computer's Bluetooth.

About 5 years ago Fitbit stopped updating and as @LZeeW says, we where told ability to sync has been disabled and is no longer possible through a pc

Best Answer
0 Votes