What does the frozen thermometer symbol mean?

[VWS]

I've been having trouble with my blaze lately.  It will often shutdown and when I turn it back on, the time is wrong until I can get it to sync again.  The battery often lasts less than a day now.  I have trouble getting it to sync.  And sometimes, after it has shutdown, it comes back to life with a strange icon that looks like a frozen thermometer over a triangle.  If I put the Blaze back on the charger, it eventually gets to working again, but I haven't had it function normally for a full day in over a week.

[VWS]

I should have checked the boards before I posted.  I found this trouble shooting list:

1. Reboot your mobile (turn off, then on)
2. Restart your tracker.
3. Delete the fitbit app from your mobile and download a fresh copy, launch
4.  Run any upgrades or updates prompted, again.
5. If your tracker has call, text, or calendar notifications turned on, turn them off and try the update again. If your tracker updates successfully, go back and turn notifications back on.
6. If you still can't update, try disconnecting (or forgetting your tracker from your mobile and letting your mobile rediscover your Blaze and reconnect.
7. Disconnect again and try using a different mobile (if you have one available).
8. If you don't have a second bluetooth mobile device like iPad or mobile, contact customer service chat and let them know what steps you've tried.

I restarted my phone.  Restarted my fitbit.  It came to life, but the time was wrong.  I was able to sync and the time is now correct.

Please note--I am still looking for answers.  My Blaze has been acting whacky all week and I am troubleshooting problems almost daily:  the Blaze shutting down, the Blaze battery life not lasting a day, the time being wrong when it restarts, difficulty syncing, etc.

[Azsunyx]

Difficult syncing and poor battery life may be attributed to the Bluetooth Classic setting.

Bluetooth classic is really only used for music control, however after one of the updates, my blaze was prioritizing this connection over the normal bluetooth one, which meant that my blaze would have difficulty syncing, and in doing so, the battery life would drain quickly.

Go into your blaze settings menu and disable bluetooth classic, that may fix some of your problems

[VWS]

Thanks for the suggestion. I have turned off Bluetooth classic and I have *fewer* problems. My battery is still only lasting about 24 hours. 

[VWS]

First, I have done my research.  I originally posted here.  I was having battery, syncing, and strange notification problems and I was trying to find out why.  I never got an official fitbit response to that post and my problem is NOT solved.  While I don't have the frozen thermometer notification anymore, my battery life has gotten worse.  it doesn't even last 12 hours anymore.

So I did some more reading, including this thread and these tips.  I have tried it all.  I have turned off bluetooth classic, all day syncing, etc.  I have restarted my watch, my phone, unpaired, re-paired, etc.  My fitbit is basically just a $200 pedometer, now,  that I can wear on my wrist--not a smart watch or anything like it.  I loved by blaze when I first got it.  Now I just want to know if it can be fixed--these suggestions are just not cutting it.

I pre-ordered the watch when it first came out, so it is obviously beyond the 1 year warranty.  I'm even willing to accept responsibility for "killing" my battery.  I used to put it on the charger when I went to bed at night and let it charge all night.  I think I understand now that that is a no-no.  But what really killed my battery is when I participated in a beta test about 2 months ago.  It was a beta test for a software update for my ZIP, so I took off the blaze and just left it on my dresser for a full month. I did not shut it down; I just assumed the battery would run down and I could charge it at the end of the month and it would be fine.  It's never been the same since.

But just tell me I killed my battery and tell me whether or not it can be replaced or is my watch basically ruined?

[Rich_Laue]

@VWS if your looking for an official response from Fitbit, you will need to reach out to them.. Posting in the community of Fitbit users will get a response from Fitbit users, 

As for keeping the tracker plugged in at no HR this should not do any harm.. Letting the battery go dead however could. 

As for a battery replacement. Fitbit does not offer this service. 

My suggestion would be to reach out to fitbit. 

[VWS]

Thanks!  I thought this was customer service.  It was so cool--they could actually look at my charging logs and see what was going on with my battery.

Unfortunately the watch is beyond fixing, the battery is not replaceable, and it is out of warranty.  But still, I was glad to finally have some answers.